Mold can be one of the worst things to find in your home. It can ruin the air quality, and it will only get worse until you take action against it. While it is possible to take care of the mold cleanup problem yourself, there are a few things you should know before you attempt to tackle the problem alone.


Mold Removal Service

Mold can spread throughout a property in as little as 48-72 hours and can produce allergens and irritants that have the potential to cause other health effects.   If you suspect that your home or business has a mold problem, ServiceMaster by Lovejoy Professionals can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help arrives.

At ServiceMaster by Lovejoy:

Some of our preventive services include:


 Here are 3 Facts You Should Know Before Cleaning Mold Yourself

1. Mold may be in multiple places in your home. 

Mold can linger under floorboards, behind walls, and even in the attic of your home. Any moisture will allow the mold to grow, which is actually eating away at the infrastructure of your house very slowly.

A professional mold removal company will be able to use high-grade sensors to detect where all the mold is. This will ensure that every area that mold is growing is properly addressed, removed, and cleaned, even in the areas where mold is not directly visible to you. If you are determined to clean the mold yourself, you will need to try and purchase a retail detection system so that you eliminate the entire problem.

2. Mold will continue to grow unless the moisture problem has been properly rectified. 

If there is a slow drip from a pipe behind your wall, you might be able to perform mold cleanup, but it won’t stay gone for long. You must first ensure that the moisture problem is completely gone before you remove mold from your home, otherwise, it’s just a waste of time and resources.

3. The chemicals that you use matter. 

It’s important to consider everything when you’re taking the time to clean the mold, and when you’re not taking preventative measures, you leave yourself open to future threats.

There’s a difference between retail and commercial products. Mold removal will use EPA approved disinfectants and products to ensure that the mold clean up is effective and will remove mold from your home now and in the future because of the preventative barrier that they spray on to the surface.

Contact Mold Removal Specialists in  Georgia

If you’re struggling with mold growth at your residence, call a mold removal specialist you can trust. Our ServiceMaster by Lovejoy team is licensed, insured, and certified by the Institute of Inspection Cleaning and Restoration Certification, so you can rest assured knowing your mold removal is done right.

For emergency services, our mold removal company has live operators available 24 hours a day, 7 days a week. To speak with a specialist today, call:

  • CONYERS: 678-293-0297

  • ROSWELL: 770-992-1575

Do you often worry about water damage in your Covington, Georgia property? Well, it is significant for you to find a reliable water damage restoration company that can help you tidy up things in the event of a water leak in the roof or break in a water pipe. When your property floods, you know how damaging water can be, ruining the structure of your property and belongings and posing health hazards.

ServiceMaster by LoveJoy, Professional Water Damage Restoration Experts In Covington, Georgia

Preventing Water Damage

We understand it is not an enjoyable experience to have your home or business property and valuable possessions damaged. As water damage restoration experts in Covington, Georgia, we are dedicated to helping you from the time that we receive a call from a customer in Covington, Georgia.

Water Damage Services

With a team of IICRC certified technicians in Covington, Georgia we feel confident in delivering no less than the best service for our clients to get the job done. We are skilled in:

• Ceiling, and crawl space water damage

• Basement flood water cleanup

• Flood damage cleanup

• Dehumidification service

Water extraction services

• Complete structural drying,

Mold remediation

• Content Cleaning

• Drying and reprocessing

• Document salvage

• Electronics restoration

• Structural repairs


A customer had a lake house and only went there once or twice a month. While the customer was not there, a supply line to the upstairs kitchen sink had busted, affecting the kitchen upstairs, the kitchen downstairs, and the rec room he had made. The customer was a big college football fan and had everything you could imagine to do with this football team.

The ceiling had fallen through in the basement, and the flooring, which was laminate flooring, had buckled up. The paneling on the walls had also started to swell up. Before we could do anything, we had to remove all of his football collectibles. We boxed, and bubble warped everything in the room so nothing got broken. The customer was so happy we took the time to take care of his stuff first instead of immediately ripping and tearing out everything.

What we did: 

  • We took the water loss and responded in less than one hour.

  • We inspected the damage.

  • Once the contents where removed, we extracted the water that was on the floor.

  • We then removed the rest of the drywall that was affected, the paneling on the walls, and the flooring.

  • We mopped and sanitized the floor.

  • We then set up drying equipment so we could dry out the structure. The home took three days to dry out. Once the home was dry, we cleaned the carpet.

24 Hour Emergency Water Removal, Dry Out, Cleanup And Damage Repair  in Covington, Georgia 

With ServiceMaster by Lovejoy, you can rest assured that your property will return to normal soon, for we understand any delay can be damaging and may cause mold formation. As a water damage company in Covington, Georgia, we also offer mold removal services. To us, your satisfaction comes first, and our emergency crews are always ready with the equipment to come to your rescue as and when the need arises. Call us immediately and we will be at your location within 45 minutes of your call.

Being prepared for disasters is a shared responsibility among all of us.  And today, as we mark the beginning of the Atlantic hurricane season, the team at ServiceMaster by Lovejoy wants to encourage everyone, families, communities, and businesses – to take action now to prepare.

As we’ve seen too many times before, all it takes is one major hurricane or tropical storm to devastate a community, neighborhood, or family. When a hurricane hits, it can bring high winds, heavy rainfall, coastal and inland flooding, rip currents, and even tornadoes. That’s why if you live in an area in Atlanta, Georgia where hurricanes are a threat, you need to know where you’d go before the danger arrives and makes evacuation impossible.

ServiceMaster by Lovejoy, a storm damage restoration company in AtlantaGeorgia has the unique ability to handle and respond to multiple projects at once, providing the most reliable disaster response help that includes:

 In times when resources are scarce, you can count on ServiceMaster by LoveJoy to be there for your property and give you the personalized attention you deserve.

Emergency Hurricane Survival Kits Are Essential In A  Hurricane 
Here are steps on how to build a hurricane survival kit:

1. Determine how many people you need to prepare for. Depending on your situation, you may have additional guests riding out the storm with you such as elderly relatives. Emergency kits and backpacks are often created to contain enough supplies for between two to four people.

2. Find a durable backpack or duffle bag to store all of your emergency supplies and gear. We recommend using a backpack to help even out the weight distribution, and this will make it easier to transport the bag should you need to evacuate.

3. Fill your kit with enough non-perishable food and water for each person in the household for three days (72 hours). Keep in mind that you may need to use the water for sanitation purposes as well.

4. Pack a portable stove so that you can heat up food or water without electricity. If a severe hurricane does strike, it’s possible that power lines will become damaged, knocking out the primary source of electricity in your area.

5. You won’t want to eat food with your fingers, so don’t forget to include bowls and utensils in your kit.

6. Pack a few different light sources that will help you make it through any scenario.

Lightsticks are great because they provide reliable illumination from up to a mile away and are not dependent on batteries.

7. Pack emergency blankets to stay comfortable when sleeping, should you find yourself in a less than ideal sleeping arrangement. In the event of a hurricane evacuation, hotels may be sold out requiring you to make alternate short-term arrangements for sleeping, like staying in a shelter.

8. Make sure to find and pack a well-built knife. There are too many uses for a good knife to name, but suffice it to say that you don’t want to be left without one.

9. Make sure you have a battery-operated or hand-crank radio in your kit, just in case the power goes out.

10. Place a first aid kit in your emergency backpack. It’s not uncommon to sustain injuries while evacuating from a hurricane or cleaning up from the aftermath. Make sure your first aid kit contains the following items:

  • Pain-relieving medication
  • Adhesive and fabric bandages
  • Rubbing alcohol or alcohol cleansing pads
  • Butterfly wound closures
  • Safety pin
  • Antiseptic cleansing wipes
  • Antibiotic ointment
  • Burn cream pack gauze roll bandage

12. Add a whistle to your kit. This may come in handy if you need to signal for help.

13. Include bath wipes in your kit as well. Taking a bath may not be an option right after hurricane land.

14. Don’t forget to include a spare cell phone charger in the kit too. Keep your cell phone charged before the hurricane makes landfall. You never know if or how long the power will be out.

15. Find out if you live in an evacuation area. If you do, locate the closet emergency shelters near your home. Keep in mind when researching shelters that not all of them accept pets.

16. Put a local map in your emergency kit in case you have to evacuate the area.

Trust The Experts 

Preparing your property for a hurricane may sound like a lot of work, but it really isn’t. Especially when you divide the key tasks into bite-size chunks across a week or two. If you already have an emergency action plan or disaster recovery plan, you will simply need to make updates and refresh supplies.

If this is your first time preparing your business for a hurricane, ServiceMaster by Lovejoy’s hurricane survival tips is a helpful resource for capturing key information.

We will work directly with your insurance company and insurance vendor and communicate to you all the particulars at every stage of the repair process. For immediate and faster response, you can contact 678-293-0297 for 24-hour Emergency Service.

We will arrive at your home within 2 hours.

Hurricane season is NOW. Hurricanes in Atlanta, Georgia are among the most dangerous types of weather conditions and for six months out of the year.  Hurricanes are dangerous because they dump heavy rain in a short period of time and have very powerful winds.

The heavy rain can quickly cause severe water damage and flooding and the winds are strong enough to damage buildings and knock down large objects like trees and power lines.

These storms are responsible for billions of dollars in property damage in Atlanta, Georgia. If you live in a hurricane-prone area like Atlanta, Georgia, it is important to prepare for the possibility of a hurricane.


Be Prepared! Plan Ahead.

ServiceMaster by Lovejoy a water removal company in Atlanta- our framework enables us to repair your property rapidly. Furthermore, we offer :

Our exceedingly IICRC certified staff and best in class damage restoration service guarantee that any work we perform will be finished the correct route – on time and in an expert way.

5 Tips to Prepare for the Hurricane Season in Atlanta, Georgia
The following hurricane preparedness tips will help you get ready for hurricane season.  You must address any damage to your property from a hurricane immediately by calling a storm damage restoration expert.

1. Review your plan: At the beginning of each hurricane season, review your plan for preparing and reacting to a hurricane and update it if needed.

2. Protect important documents: Put important documents like birth certificates, titles, house deeds, and others in a waterproof safe. This safe should be stored on the upper floors of your home for more protection.

3. Discuss the plan: Share the plan with your family so everyone knows what to do when a hurricane is imminent.

4. Emergency supply kit: Put together emergency supplies that you will need in case you are trapped in your home without power or forced to evacuate. See the section below for more on what to include in your emergency supply kit.

  • Putting together an emergency supply kit is an important part of hurricane preparation.  Your emergency supply kit should contain the following:
  • Water: You should have one gallon of water per person each day for between 3 and 7 days.
  • Food: Your food supply should consist of non-perishable items and snack foods as well as paper plates, a can opener, and cooking tools.
  • Clothing: Pack clothing that can withstand the rainy conditions.
  • Blankets and pillows: Have enough blankets and pillows for each member of your family.
  • First Aid Kit: Pack necessary medication and prescription drugs as well as bandages and other supplies to deal with minor injuries.
  • Toiletries: Include personal hygiene products.
  • Special items: Make sure to pack any special items needed or young children or the elderly.
  • Flashlight batteries: Pack a flashlight and extra batteries to keep it working.
  • Radio: Include a small battery-operated radio to listen to weather reports.
  • Cell phones: Keep your cell phones charged and bring extra batteries and a charger.
  • Cash and credit cards: You may not be able to visit a bank or ATM if the hurricane has caused significant widespread damage.
  • Keys: Make sure you have your keys for your car and house.
  • Pet care: If you have pets, you must have supplies for them too. Make sure you have the proper identification documents, food, and water for several days, a leash, and a cage if necessary.
  • Tools: Having a simple tool kit handy can be useful.
  • Gas in vehicles: Make sure your car is filled with gas before a storm so you can evacuate without making any stops.

5. Evacuation routes: Hurricane prone areas typically have mapped out evacuation routes. Make sure you are familiar with the evacuation route in your area in case a hurricane forces you to evacuate.

Choose the Right Contractor to Restore Your Home

It’s important to hire a professional and trustworthy contractor to help you recover your home. Poor or incomplete restoration will leave you with an unhealthy home for your family.

Any time there is potential water damagemold can begin growing immediately as well. It’s critical to address and remedy this as soon as possible to avoid additional damage and health risk.

A restoration company like ServiceMaster by Lovejoy can take that responsibility off of your shoulders. At ServiceMaster by Lovejoy,  we have seen it all when it comes to storm damage and water damage restoration services.

Whatever your situation is, we will start the process of restoring your lives by giving you a free quote and time estimate on the storm damage repairs required. Get started by calling us at Conyers: 678-293-0297 and Roswell: 770-992-1575.

When your house gets flooded, the water can wreak havoc on the structure of the house, your belongings, and the health of the inside environment of your home. Floodwaters contain many contaminants, bacteria, and lots of mud. Expensive items can get ruined all at once, even with just an inch of water.

Some of which are carpeting, wallboard, electrical wires, appliances, and furniture. In severe weather, such as intense storms, heavy rains, or deep flooding, expensive systems like your HVAC, air ducts, roofing, and building foundation can incur more damages.

A flooding incident in your home or business needs immediate cleaning and drying. Proper cleaning helps eliminate the harmful effects of bacterial and viral organisms, and structural drying is also important for mold prevention.

When cleaning out your basement, home, or business after a flood, you need to follow these steps (source: Rhode Island Department of Health).

Throw away wet materials that can’t be cleaned
  • For insurance purposes, take photographs of all the damaged belongings, valuables, and property that you must throw away.
  • Wash curtains, clothing, and bedding with hot soapy water. Bleach them whenever possible and then dry and iron them.
  • Flush rugs and furniture with clean water, and furniture-friendly shampoo and air-dry them.
Clean safely
  • To protect yourself from germs and harmful bacteria in the water, mold on surfaces, and the chemicals in cleaning supplies avoid direct contact. Wear pants, long sleeves, boots, and rubber gloves.
  • Protect your eyes, nose, and lungs by using a mask.
  • Use soap or cleaning products with a disinfectant for killing germs. Never mix bleach with other cleaning supplies in the same bucket.
  • Open windows and use fans to pull fumes from your work area.
  • To control dust, avoid dry sweeping. Mist down areas to contain dust and collect the dust with a wet/dry shop vac.
  • Always wash your hands thoroughly with soap and warm water or an alcohol-based hand sanitizer when you are done cleaning to avoid contamination and health risks.
Dry flooded areas thoroughly
  • Areas that stay wet or damp for more than 48 hours can promote mold growth.
  • If carpets, clothing, paper, and other absorbent materials cannot be completely dried, it is best to throw them out rather than keeping them as this can be a great place for mold to thrive.
  • Run bathroom and kitchen ventilators to keep the air moving in your home.
  • If there is no standing water and it is safe to use electric appliances, use fans to help dry damp areas. Fans mounted in windows and blowing out will not blow dust or mold spores about in living areas.
  • Do not pump water out into the sewer system as it will worsen the problems you are already having throughout the state with sewage treatment. Water should be pumped out into your yard or stormwater drain pipes. Professional water extraction companies have the best equipment for this.
  • Once things are properly cleaned (disinfected) and dried they should be safe from bacteria and viruses.
Get Help
  • If there is a large amount of mold or flood damage, you may want to hire a Water Removal Company in Decatur to help you clean up. If there is still standing water, look for the best Water Extraction Services in Decatur.
  • People with asthma, allergies, or other breathing problems may be more sensitive to mold. Talk to your doctor if you aren’t sure whether it is safe for you to clean up after a flood.

For your deep cleaning, sanitation and disinfection services in Decatur, ServiceMaster by Lovejoy provides fast response to take care of everything as quickly as possible. We are an Insurance Company-Preferred Vendor, which provides you with an even smoother and proficient solution to your needs.

Call us immediately through these numbers:

Conyers: 678-293-0297
Roswell: 770-992-1575
We will be at your location within 45 minutes of your call. We cover these areas: Atlanta, Sandy Springs, Decatur, Stockbridge, Conyers, McDonough, Stone Mountain, Covington, Social Circle and Dekalb County, and Georgia.

The world was caught off-guard when the Covid-19 pandemic occurred. Who would have thought that with all our knowledge and advancement in technology, a tiny virus would force us out of our workplaces and keep us inside our homes for months now?

The basic defense against this virus is still cleanliness. We need coronavirus cleanup in Atlanta GA to keep ourselves from worrying and being in constant fear of getting the virus.

The following are helpful tips that you can apply in your household to keep it from any contamination.

Don’t bring the virus with you.

Although keeping away from the crowd or possible carriers of the disease is mainly achieved by staying at home, there are instances when you have to go out to buy your groceries or medicines and hygiene kits. Hence, you have to be strategic and make a game plan. Only one person in your household should be assigned to do errands outside your home.

Designate a disinfecting station.

Set up a place outside your home or a room near the entrance not frequently entered by other members of your family. This will serve as a place where you can disinfect packaged food as well as your hands and clothing used when you got out of your premises.

Keep your distance.

The moment you go out of your home, always keep a six feet distance from other people. Inside the shops, you have to sanitize by wiping handles of baskets of carts before using them.

Wear masks.

As much as possible, wear masks when you are outside and wash your hands as often as possible and avoid touching your face. When you get back home, take off your mask and clothes and put them in the laundry. You also have to avoid touching anything inside your home without first washing your hands with soap and water for 20 seconds.

Disinfect and clean packaged foods and boxes.

Use the disinfecting station to clean take out boxes and packaged foods. You also have to wash the vegetables and fruits thoroughly before putting them in your kitchen.

Disinfect everything you touch.

Regularly disinfect high-touch areas in your house such as light switches, door knobs, keys, phones, remote controls, keyboards and others. Make sure you are using EPA-approved disinfectants like Clorox disinfecting wipes and Lysol sprays. Leave the surfaces wet for about three to five minutes.

Keep distance from delivery workers.

When receiving delivery, ask the workers to drop them off on your doorstep or in an area in your unit. If you need to sign something, keep a healthy six feet distance from them. Avoid using cash payments, instead pay and tip online as much as possible. Wash your hands and disinfect the package.

Launder with care.

Don’t shake dirty laundry to avoid spreading the virus in the air. Wash clothes, linens, and towels in the warmest setting regularly. Disinfect your laundry hamper or put a removable liner inside it. Use gloves and masks when doing your laundry.

No guests allowed.

To keep you and your loved ones away from the virus, you should not allow guests over your home in the meantime.

This pandemic will soon be less of a problem after new treatments become available but we have to do our part in avoiding its spread. You can seek the services of coronavirus decontamination in Atlanta, GA, to make sure your home is virus-free.

ServiceMaster by LoveJoy has always been available for many biohazard delicate human situations, crises, and disasters, including this Coronavirus outbreak. We want you to know that, while we hope it will be unnecessary, ServiceMaster by LoveJoy is qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility or property.

ServiceMaster by LoveJoy is a company to call to not capitalize on a situation but a company to offer a solution if the situation allows. To prevent stigma and discrimination, use only the guidance described below to determine the risk of COVID-19. There is much more to learn about the transmissibility, severity, and other features of COVID-19 and investigations are ongoing.

For inquiries and booking, call ServiceMaster by LoveJoy through the following numbers: Conyers at 678-293-0297 and Roswell at 770-992-1575. For an overview of our products and services, you can visit our website at Our service areas are Atlanta, Sandy Springs, Decatur, Stockbridge, Conyers, McDonough, Stone Mountain, Covington, Social Circle and Dekalb County, Georgia.

As a response to the pandemic currently going on across the globe, every nation has imposed strict guidelines on its citizens to help slow the spread of infection. Quarantine is mandated to the general population to limit the exposure of those vulnerable to the virus.

This health crisis has also prompted many institutions to do coronavirus cleanup in Atlanta GA to make sure that private and public places are sanitized for everyone’s safety.

The quarantine is expected to be conditionally lifted when authorities have deemed it relatively safe to reopen some essential workplaces and businesses to help the country get back on its feet.

Sanitizing surfaces and public areas will be a priority. It will help relieve the anxiety that the company and business owners might be feeling if you know that you are prepared for the new normal when it happens. It is going to be different from the daily routine everyone is used to before the pandemic, and some steps are necessary to be taken in order to avoid a second wave of the spread of infection.

Essential Sanitary Supplies

You have to anticipate that people are going to be very cautious about cleaning and sanitation, as we all should be. It is crucial to think of practical ways to make your day-to-day operations easier for your employees and customers.

• Have a supply of basic sanitation items like alcohol, hand sanitizer, antibacterial wipes, tissues, latex gloves, and face masks.

• Make sure that your first aid kit has the essentials, like a thermometer and paracetamol.

Workplace Sanitation

It is essential to pay attention to basic hygiene and sanitation in our normal everyday life, but most notably in the time of pandemic and afterward.

• Maintain social distancing or be at least 6 feet away from another individual when in public places, especially when in enclosed spaces.

• Wear a face covering or mask at all times during transactions with co-workers and customers.

• Wash your hands frequently for at least 20 seconds with soap, especially if you have been handling items that are touched by other people.

• Have a supply of basic sanitation items like alcohol, hand sanitizer, antibacterial wipes, tissues, latex gloves, and face masks.

• In the extreme case that you suspect the virus has somehow entered your premises, you can call the experts to do coronavirus decontamination in Atlanta GA, for your safety and peace of mind.

ServiceMaster by Lovejoy has always been available for many Biohazard delicate human situations, crises, and disasters, including this Coronavirus outbreak.

We want you to know that, while we hope it will be unnecessary, ServiceMaster by Lovejoy is qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility or property.

ServiceMaster by Lovejoy is a company to call to not capitalize on a situation but a company to offer a solution if the situation allows. To prevent stigma and discrimination, use only the guidance described by the proper authorities to determine the risk of COVID-19.

There is much more to learn about the transmissibility, severity, and other features of COVID-19 and investigations are ongoing.

If you are preparing for a business reopening and need cleaning, sanitation, and disinfection as precautionary measures or if you have a pathogen outbreak in your facility in Atlanta, Sandy Springs, Decatur, Stockbridge, Conyers, McDonough, Stone Mountain, Covington, Social Circle, and Dekalb County, Georgia, contact ServiceMaster by Lovejoy through the following numbers: 678-293-0297 (Conyers), and 770-992-1575 (Roswell).

As more information about the coronavirus pandemic develops, some of the information on this page may have changed since it was last updated. For the most up-to-date information on COVID-19, please visit the online resources provided by the CDCand the National Foundation for Infectious Diseases.

You can work to better protect yourself from COVID-19 by:

  • washing your hands,
  • avoiding contact with sick individuals, and
  • sanitizing your home.

ServiceMaster by Lovejoy helps to address the Coronavirus disease 2019 (COVID-19) outbreak. These frequently asked questions are for the general public. Other audiences may want to refer to more detailed information on Coronavirus (COVID-19) page by CDC at

Q: What is a novel coronavirus?
A: A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19) is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.
Q: What is coronavirus disease 2019 (COVID-19)?
A: Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. There are many types of human coronaviruses, including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans. Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing.
Q: U.S. cases of COVID-19?
A: Data: cases of COVID-19 in the U.S. related to international travel, person-to-person spread, and reported community spread in parts of the United States. This is a rapidly evolving situation and CDC updates the risk assessment as needed.
Q: How can I prevent COVID-19?
A: The best way to prevent illness is to avoid being exposed to the virus. CDC recommends everyday preventive actions to help prevent the spread of respiratory diseases.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Follow CDC’s recommendations for using a face mask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty. For information about handwashing, see CDC’s Handwashing website.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Q: What treatments are available for COVID-19?
A: People with COVID-19 should receive supportive care to help relieve symptoms. For people with laboratory-confirmed COVID-19, illnesses have ranged from mild symptoms to severe illness and death. For severe illness, treatment should include care to support vital organ functions. Seek prompt medical attention if your illness gets worse (for example, you have difficulty breathing). Before seeking medical attention, call your health care provider and tell them that you have, or are being evaluated for, COVID-19. Put on a face mask before you enter the doctor’s office, clinic, or hospital.
Q: Can disinfectant sprays or wipes be used on my skin to prevent spread of COVID-19?
A: No. Always follow the instructions on household cleaners. Do not use disinfecting sprays or wipes on your skin because they may cause skin and eye irritation. Disinfectant sprays or wipes are not intended for use on humans or animals.

Q: How does COVID-19 spread?

A: People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay away from a person who is sick.

Q: Can the virus that causes COVID-19 to be transmitted through the air?
A: Studies to date suggest that the virus that causes COVID-19 is mainly transmitted through contact with respiratory droplets rather than through the air.  See the previous answer on “How does COVID-19 spread?”

Q: Can CoVID-19 be caught from a person who has no symptoms?
A: The main way the disease spreads is through respiratory droplets expelled by someone who is breathing or coughing. However, many people with COVID-19 experience only mild symptoms. This is particularly true at the early stages of the disease. It is, therefore, possible to catch COVID-19 from someone who has, for example, just a mild cough and does not feel ill.

The CDC is assessing ongoing research on the period of transmission of COVID-19 and will continue to share updated findings.

Q: Can I catch COVID-19 from the feces of someone with the disease?
A: The risk of catching COVID-19 from the feces of an infected person appears below. While initial investigations suggest the virus may be present in feces in some cases, spread through this route is not a main feature of the outbreak. The CDC is assessing ongoing research on the ways COVID-19 is spread and will continue to share new findings. Because this is a risk, however, it is another reason to clean hands regularly, after using the bathroom and before eating.
Q: Should I worry about COVID-19?
A: Illness due to COVID-19 infection is generally mild, especially for children and young adults. However, it can cause serious illness: about 1 in every 5 people who catch it need hospital care. It is therefore quite normal for people to worry about how the COVID-19 outbreak will affect them and their loved ones.

We can channel our concerns into actions to protect ourselves, our loved ones and our communities. First and foremost among these actions is regular and thorough hand-washing and good respiratory hygiene. Secondly, keep informed and follow the advice of the local health authorities including any restrictions put in place on travel, movement and gatherings.

Q: Who is at risk of developing severe illness?
A: While we are still learning about how COVID-19 affects people, older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes)  appear to develop serious illness more often than others.
Q: How can my household prepare for COVID-19?
A: There are also basic steps every household should take to prepare for any unexpected event:
  • Learn about your employer’s sick leave and telecommuting policies.
  • Establish a childcare plan in the event your kids need to stay home from school.
  • Make sure you have the kinds of foods, drinks, medications and pet supplies you would want if you become sick and would be unable to leave the house for a couple of weeks.
  • Get to know your neighbors (give them a call, drop them a note in their mailbox, say hello when you see them outside–be sure to maintain at least 6 feet of distance), especially those who might need extra help like seniors or people living alone
Q: Is a “deep cleaning” necessary?

A: It’s still unclear exactly how long COVID-19 can remain on a surface. Early evidence suggests that the virus can survive for several days at room temperature. This is why wiping down commonly touched surfaces helps to prevent the spread of illnesses like COVID-19 and the flu.

Q: I feel like I’m getting sick or I have reason to believe I may have come into contact with someone who may have been exposed. What steps should I take?

A: The most important thing you can do is stay at home. Care for yourself (these tips may be helpful), and contact your health care provider by phone if you think you need medical care. There are many germs that cause fever or respiratory illness, including influenza or pertussis, and a provider can discuss with you what testing you may need.

Q: If I get symptoms or had close contact with a person sick with the virus, what should I do?
A: Call your health care provider to decide if you need to be seen. If so, you can create a plan to enter a clinic in a way that avoids being around and potentially infecting others.

If you need urgent medical attention, call 9-1-1. Tell the operator if you are experiencing symptoms or had recent contact with someone who might be sick with the novel coronavirus.

Q: How do you tell the difference between this virus and the flu?
A: The symptoms of novel coronavirus are similar to flu and other respiratory viral illnesses.

Both can cause a fever, cough, and shortness of breath. Illness can range from mild to severe. The only way to tell what specific germ is causing illness is through laboratory testing. We recommend people with fever and cough call their health care provider to decide if you are well enough to stay home or need to go to a clinic or hospital. If a person meets the criteria for novel coronavirus testing, providers should call their local health department.

Q: How can my workplace prepare for a coronavirus outbreak?
A: Typically, the response team works with facilities on a case-by-case basis because every outbreak and disease is different. If there are more people with similar illnesses than expected for a facility, call your local health department to report a possible outbreak.

Employees should know their work policies around telecommuting. It’s smart for everyone to have a basic plan in case they have to stay home for an extended time.

Q: What do I do if I can’t find hand sanitizer, disinfectant wipes, or supplies to make my own in the store?
A: You can use other items like soap, detergent, and bleach to clean and disinfect. Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
Still have questions?

If you know someone from your home or business with any fever or cough illness, it is reasonable to delay or reschedule non-essential appointments as a general approach to preventing the spread of disease to others.

ServiceMaster by Lovejoy has developed a comprehensive process for Coronavirus decontamination. If you believe your facility may have been exposed to the Coronavirus COVID-19, call ServiceMaster by LoveJoy immediately. There is evidence for other coronaviruses of the potential for widespread contamination of patient rooms or environments, so effective cleaning and decontamination are vital, and only the certified professionals can do that. Call us today at 678-293-0297 for Conyers and 770-992-1575 for Roswell.

ServiceMaster by Lovejoy services Atlanta, Sandy Springs, Decatur, Stockbridge, Conyers, McDonough, Stone Mountain, Covington, Social Circle, and Dekalb County; we have you covered!


As more information about the coronavirus pandemic develops, some of the information in this article may have changed. For the most up-to-date information on COVID-19, please visit the online resources provided by the CDCand your local public health department.

What you need to know: 

In 2019, a new coronavirus, which causes the disease now known as COVID-19, was detected in Wuhan City, China. Today, the virus is spreading throughout the globe, including the United States. The Centers for Disease Control and Prevention (CDC) is taking aggressive public health measures to help protect the health of Americans and assist international partners.

What does ServiceMaster by Lovejoy do to help?

· ServiceMaster by Lovejoy has invested heavily in the latest cleaning technologies to ensure we are able to deliver cleaning and decontamination services to the highest level and at the quickest speed.

· ServiceMaster by Lovejoy also prides ourselves on being at the forefront of any viral outbreaks, such as the recent Covid-19 Wuhan Novel Coronavirus eruption across the globe, and see it as our duty to help contain it and ultimately save lives.

· ServiceMaster by Lovejoy have identified several disinfection procedures and systems to help provide the most effective results available, we now utilize the VI Electrostatic Spray Delivery System along with the ESS system for large area sanitation.

What to do:

It’s not enough just to have the right stuff. Good disease prevention works best if you follow some important practices on a regular basis:

· Stay away from crowds/practice social distancing – This is the chief reason why you want to stock up on everything above now so that if Coronavirus does hit your community, you don’t have to go out and get supplies at the same time as everyone else.

·  Wash hands frequently – We mentioned this above, but it’s worth saying again. Wash your hands all the time. Health experts say you should scrub for 20 seconds (about as long as it takes to sing “Happy Birthday, twice).

·  Cough or sneeze into your elbow instead of your hands. It helps keep viruses from getting airborne.

·  Throw away used tissues – Don’t stick them in your pocket or leave them on a surface. They have germs on them.

·  Keep hands out of your mouth, nose, and eyes – This helps prevent transmission of not just coronavirus, but other respiratory diseases, according to the CDC.


It’s recommended that you have enough non-perishable food on hand to carry you through at least two weeks:

·  Canned foods (soups, vegetables, fruits)
·  Other nonperishables (grains, plates of pasta, rice)
·  Dehydrated foods (like this 24-serving bucket good for 30 years)
·  Snacks (chips, crackers, nuts)

Water is the most important, but other hydrating beverages are good, too. A two-week supply is recommended for your homes during a quarantine.

·  Water (one gallon per person per day)
·  Water filters (backup if you run out of bottles)

·  Hydrating drinks


Good hygiene, particularly regular and thorough hand washing, is one of the best ways to protect yourself from coronavirus, or just plain old cold or flu, according to the CDC. Make sure you’re well-stocked on these items in case of a quarantine

·  Antibacterial soap
·  Hand Sanitizer with a high alcohol content
·  Toilet paper
·  Tissues
·  Disinfecting wipes
·  Feminine care products

·  Laundry detergent


It’s important to have an adequate supply of any daily or prescription medications you take in the event of a pandemic. In addition, it’s a good idea to have supplies of the following:

·  Over-the-counter medicines (pain relievers, cough suppressants, antihistamines)
First Aid Kit:
If you have a baby: 

If you have a little one at home, the good news is that children seem to be less vulnerable to COVID-19 than adults. But if you’re stuck at home in a quarantine, your baby is most likely going to be stuck there with you. Prepare the following:

·  Bottles
·  Formula
·  Baby food
·  Diapers

Your pet is going to be at home with you, too, and if businesses are closed and communities are quarantined, you’re going to want to have enough pet products to care for them, too. Prepare the following:

·  Pet food
·  Cat litter

Now we come to the question of face masks. Should you wear them? Experts offer a mixed response. The CDC doesn’t recommend them for disease prevention. However, if you are sick, face masks, such as the N95 respirator mask, can help prevent people approximately you from contracting the disease. Do note that face masks are starting to go out of stock and become expensive. Consider other preventative options.

If you get sick: 

·  Call a doctor – You don’t need to rush to the hospital or/and urgent care facility right away. In fact, most coronavirus cases are mild. But call your primary care physicians. They may be able to help you over the phone. If you believe you are having a medical emergency, dial 911.

·  Work from home.
·  Don’t share with others.
·  Separate yourself from other people you live with.
·  Do wear a face mask – As previously mentioned, while masks are not effective for protecting you from the disease, once you have it, they can help protect those around you.
·  Wash doorknobs, light switches, toilet seats, countertops and other high-touch surfaces daily.

Scheduling appropriate preventative decontamination to clean, sanitize, and disinfect the surfaces within your building will help improve employee culture, ensuring staff that the appropriate measures are being implemented to safeguard their safety and well-being. Initiating preventive services to stop the spread of the flu or virus will also help control employee absenteeism while saving you thousands in lost productivity.

With ServiceMaster by Lovejoy, you have a partner you can trust with restoration when it’s needed the most. As IICRC-certified experts in Coronavirus decontamination services, we provide sensitive, prompt, and professional services of both biologically and chemically contaminated scenes.

Call ServiceMaster by Lovejoy at 678-293-0297 for Conyers, Georgia and 770-992-1575 for Roswell, Georgia to learn more and schedule a service so you can begin protecting your home immediately.

As of now, medical scientists do not know all the facts on the  deadly new coronavirus.   Many more people may have had the virus than the official count, but did not report it because symptoms were minor or manipulation of the data. The virus is part of a family that includes the SARS virus as well as viruses that cause the common cold.

Looking for information on Coronavirus (COVID-19)? Visit Centers for Disease Control and Prevention page.

Please also check The President’s Coronavirus Guidelines for America — 15 Days to Slow the Spread of Coronavirus (COVID-19) More at

ServiceMaster by Lovejoy has been drawn into the desperate battle to limit the spread of a new kind of coronavirus.

When it comes to cleaning and decontaminating surfaces and objects, traditional dry and wet dusting tends to be the first method that comes to mind. For sensitive places, like clean rooms, laboratories, healthcare facility cleaning, and schools, there’s a more effective method for stripping dirt, dust, and germs from surfaces that require specialized sanitation: electrostatic spray system.

What Is Electrostatic Spray System Disinfection?

Electrostatic spray surface cleaning is the process of spraying an electrostatically charged mist onto surfaces and objects. The electrostatic spray uses a specialized solution that is combined with air and atomized by an electrode inside the sprayer. Subsequently, the spray contains positively charged particles that are able to aggressively adhere to surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they’re aimed at.

For awkwardly shaped objects or hard-to-reach places, decontamination experts at ServiceMaster by Lovejoy only have to point and spray; the nature of the mist allows it to coat surfaces evenly, and envelope objects—even if the mist is only sprayed from one side. After the spray is applied, the sanitizing agent (EPA-approved) works to disinfect the covered surfaces. For this reason, the electrostatic spray is an excellent solution for germ- and contaminant-ridden areas.

How Does Electrostatic Disinfection Work?

The electrostatic spray system is electrically charged, allowing the appropriate sanitizers, mold preventatives, and disinfectants to wrap around and evenly coat all types of surfaces for a more complete clean. As the chemical exits the electrostatic sprayer, it’s given a positive electrical charge. The droplets then become attracted to all negative surfaces, covering the visible area, underside, and backside, with the sanitizing agent. Surfaces that are already covered will repel the spray, making the method extremely efficient.

Is Electrostatic Spray Disinfection Right for My Business?

If your building contains rooms or areas that are sensitive to grime and germs, such as facilities or clean rooms, then yes, electrostatic spray cleaning is the best option for cleaning all the surfaces and equipment in that room. Although electrostatic spray may sound like an aggressive method for regular commercial cleaning applications, the opposite is true.

The main features and benefits of electrostatic spray disinfection include:

· Reduces the time it takes to cover and disinfect all surfaces and hard-to-reach places by 50% compared to conventional methods
· It improves infection control and the spread of viruses such as influenza, MRSA, HIV, and Coronavirus.
· Applies chemicals in a more efficient, controlled manner, eliminating the dangers of overuse
· Prevents costly financial burdens associated with contagious healthcare infections

· For desktops, floors and walls that need to be absolutely spotless, electrostatic spray cleaning is the best option. The same goes for equipment and hard-to-reach places; if a piece of equipment is heavily trafficked, electrostatic spray cleaning is the most comprehensive way to remove germs and dirt.

Interested in learning more about electrostatic spray disinfection technology and how it would benefit your home and business? Contact the most trusted cleaning and decontamination experts at ServiceMaster by Lovejoy. Contact us at 678-293-0297 for Conyers, Georgia and 770-992-1575 for Roswell, Georgia.

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